Frequently Asked Questions

Yes! Due to Covid-19 and securing health care while traveling, we require each participant to get travel insurance for the length of their stay.

Yes, sure! Everyone is more than welcome to join us!

Yes, we base our group accommodation on shared occupancy, meaning either a double bed or two twin beds. Rooms are always separated by gender.

Yes, we have single rooms for a little extra charge. If you wish to get a single room, please make sure to specify this option on the registration form.

No, not at all! You don’t have to have any previous notions of a language when applying for our courses. You can literally start from zero!

Yes! It is mandatory for all our destinations to present a negative PCR-test taken no longer than 72 hours before the arrival to your destination country. So, if you are flying to one of our destinations your test needs to be no older than 72 hours at the time of your arrival. In some destinations you might additionally get tested upon arrival. However for specific information, please ensure that you have read the entry requirements for your selected travel destination, as we do not take any responsibility, if you are denied entry due to missing documentation, visas or Covid PCR-tests.

Yes! We offer customisable payment plans specific for your needs. All payments must be completed up to 30 days prior to course dates.

No, not at all! European credit cards are generally accepted in ATMs however American credit cards are not accepted. Please make sure to bring your money in cash to Cuba! When traveling to Cuba, also make sure you inform yourself about the current situation in regards to currency exchanges. Since different nationalities participate in our language trips, we cannot provide all information for each nationality. Should you need further assistance, we are more than happy to deliver more information on your case.

To ensure your spot and confirm your registration for one of our language retreats and culture trips we require an upfront deposit of 550€ which is non-refundable. The rest of the payment can be paid by choosing your custom monthly payment plan.

Yes! If a trip gets cancelled by us due to Covid restrictions, you will get a total refund of any payment made and a voucher of the deposit which can be used on any upcoming trip. Please read more about refund policies in the Terms and Conditions.